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650 491 9414

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Frequently Asked Questions

Answers to your most common questions about our cleaning services 

  • How much notice is needed to book a cleaning service?
    We suggest booking at least 48 hours in advance. However, we do accommodate last-minute requests whenever possible.
  • Are cleaning supplies and equipment provided?
    Yes, our team comes fully equipped with all necessary supplies and equipment to deliver a thorough cleaning.
  • Can the cleaning services be customized?
    Absolutely! Our cleaning plans can be customized to fit your specific needs, whether it’s a deep clean or focused areas.
  • What if I am not satisfied with the cleaning?
    If you’re not happy with our service, contact us within 24 hours, and we’ll address the issue promptly.

PAYMENT

Find the best package for your budget

Payments Accepted

Braz Cleaning offers flexible payment options to best suit your needs. Contact us to find the best package for your budget.

Cancellation Policy

We understand that unexpected events can happen, so you can cancel or reschedule your cleaning in accordance with our policy. Contact us for more information.

Satisfaction Guarantee

We are committed to your satisfaction. If for any reason something is not up to your expectations, please contact us so we can resolve the situation.

Our Company

Braz Cleaning was born from a passion for providing cleaning services with the impeccable standards of Brazilian culture. The company arose from the desire to bring to the Bay Area a detailed, professional and reliable cleaning style that is characteristic of Brazil.

Office

45 Maclellan, San Mateo, CA 94403

Hours

Mon-Fri: 8:00 - 05:00

​​Sat: 8:00 - 05:00

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